Shoprite Holdings Limited is an investment holding company based in South Africa. The company is a fast-moving consumer goods retailer. Its core business includes food retail, complemented by furniture, pharmaceuticals, hospitality, ticketing, digital commerce, and financial and mobile services. Segments include RSA supermarkets, non-RSA supermarkets, furniture and other operating segments. The RSA Supermarkets segment includes retail stores under the Shoprite, Checkers, Checkers Hyper, Usave and LiquorShop brands in South Africa, as well as retail products such as groceries, apparel, general merchandise, personal care and spirits. The Furniture segment includes its retail operations under the OK Furniture and House & Home brands, which sell products such as furniture, appliances and home entertainment systems. Other operating segments include Computicket, MediRite, OK Franchise Division, Transpharm, CFS Checkers Food Services and Kanect Mobile Products and Services. We collect information when you contact our call centers to respond to your request. When you contact our customer service, we collect information that helps us categorize your request, respond to it and, if necessary, investigate what went wrong. We also use this information to track potential issues and trends, to tailor our support responses to provide you with better service. Calls are recorded for quality control and recording purposesOur call centres are committed to protecting your personal information. Please be careful not to provide more information than we are requesting.
Please do not share your bank details or passwords with our call center agents. Unnecessary information you provide to us will not be stored. We collect information when you use our websites. Each time you connect to our websites, we store web server logs that show your IP address (the unique number your device uses when connected to the internet), what you viewed, whether or not the page request was successful, and which browser you used to view the pages. This data is used exclusively for statistical and personalization purposes. This helps us understand which areas of the website are of particular interest and which pages are not requested. It also tells us how many visits and page views we get. We use cookies to optimize your experience on the website, but you can opt out. A cookie is a small piece of information that is stored on your device by your browser. It may contain certain personal data in an encrypted format that can be retrieved when you return to the website. This speeds up our identification, ordering and delivery processes.
We use cookies to identify the device you use to log in to our website. We use anonymous cookies to collect data about how you use our website in order to improve and optimize your experience on the website. You can disable cookies by enabling the setting on your web browser that allows your web browser to refuse cookies. However, if you choose this setting, you may not be able to access certain parts of our website, which may adversely affect your experience and the web services we can offer you. You can delete cookies stored on your computer at any time. If necessary, other tracking pixels can also be detected. Our stores and facilities can be monitored by CCTV cameras. Our facilities may be monitored by CCTV cameras for public safety and crime prevention reasons. The images are stored in a safe place and every precaution is taken to keep them safe. We do not collect information from anyone under the age of 18. We do not collect information from anyone under the age of 18 without the consent of their parents or guardians, unless otherwise stated in our Product Terms.
If you are under the age of 18, you must not provide us with personal information without the consent of your parent or guardian, and we reserve the right to request proof of guardian or parental consent. “We may be required by law or contract to collect information about you to help prevent crimes such as money laundering and other related or similar crimes.” We may also collect additional information about you from publicly available resources such as LinkedIn or other social or professional media platforms and associate it with the information you provide to us. Without your personal data, we may not be able to consider you for positions with us. In some cases, personal data must be provided to us so that we can provide services to you lawfully or contractually, for example where we are required by law to collect personal data to identify money laundering. If necessary, we will highlight the data we need to collect from you. “By accessing our website, you agree to the terms and conditions set out on this page. Please pay particular attention to capitalized text as it refers to your ability to recover losses you may incur in connection with our website.
