Gene Kissane [34:50]: Do you know how? Wes, I didn`t do it that way. And I mean, it`s a small piece of a big puzzle. I have great law partners, you know, Richard Cole, Tom Scott and Scott Cole, Mike Brand, Barry Postman, Michelle Mirallas, Henry Salas, Aaron McGarry and John Coleman, and so on, and I leave a lot of people out. That is the reason for this success. My legal assistant, he or she is the reason for my success. And you let people know. And you may remember, Wes, I don`t know if you want to. A lawyer will come, insisted. Bow Belen, you can`t use a word in my office. I don`t want to hear it. I want to talk to this lawyer. How are you going to tell me about one of your cases? How are you going to win it because I`ve figured out some things in my career.
If you do a good job, do it honestly, and do it with passion, everything else comes from there. You will accumulate your time, you will earn money to build your time, you will get a bonus. But be true to your heart, man. Be true to who you want to be. And if you have to be a competitor, and I don`t think the people who listen are, that`s not the business for you. That is not that person`s business. Gene Kissane [15:42]: Well, you know, yes, there are a lot of different factors weighing on our side of the fence. Wes, and it`s really something and I`ve talked to you about it several times offline. You want to find work. You want enough work, but you don`t want too much work. Some lawyers do not understand that there is too much work right now, that it is too much work. I want to be assessed as an individual lawyer and as our firm, based on the equity component.
And I think CaseGlide, Wes, I really give law firms that skill, but maybe more importantly, gives the industry that capability from our perspective. I got a phone call and I said, “Gene, you know what, we`re looking at our list of lawyers, and you`re our third, or you`re second, or you`re fourth, or whatever number you have on legal expenses. And I would say, yes, but and I want to be appropriate and send well, Wes, but I get your bad cases of paralysis. I receive your dead. I get what it is. And the other company may not get the heavy lifting. So, inevitably, my legal fees, but it was less. This is not an easy message to convey. What does CaseGlide do for us? There is industry and compensation. What is the statutory expenditure? What are not just the legal fees? How much is the remuneration expense? What was the verdict? What was the regulation? And I think it allows a customer to look and evaluate.
Okay, what`s the big picture now? And you know, Wes, and you know, I could go on until now today, that this industry, and its real money, has been so focused on legal spending. The fact that we have often ignored the compensation component and CaseGlide and what you have done is revolutionary. And you didn`t ask me to say that, I want it to be about getting that message across to our industry, not to yours, not to mine, not to his, not to theirs, to ours, that we now have a vehicle that really enables partnership and collaboration. But I could go on and on, you know, that`s okay, let me comment on that. So many claims professionals, these are brilliant. These are successful people. Your appointment will be spent wondering if the budget was downloaded correctly. Did they submit on time? Did they use the correct pre-mediation report form for the initial case analysis? And I`ll tell you what, man, if we could take a lot of that office time from both sides, the law firm and the claims professional, and use it to analyze the strengths of the case, to assess weaknesses, to do research, I`m just talking about a gold mine from the time that we didn`t have otherwise.
And that`s why I`m really such an advocate for the things you do. Gene Kissane [22:13]: Definitely. And you know what you said, Wes, in so many words, when you were part of a test team, you focused on the best possible work for your client. And you would make a big victory, remember, and maybe someone would say you`re overloading, right. And then the industry seemed to look at those legal fees, and maybe not so closely at the compensation fees. And I asked you, Wes and our listeners, would you rather spend $100,000 on defense to save $5 million in compensation, or would you rather spend $50,000 on defense and then have to pay $5 million to someone in compensation. Not that it`s universal. And it will always be without challenge, you could incur big costs and lose anyway. But here`s what I saw Wes, and I think you did a little bit too. We have often assumed, whether because of e-invoicing or whatever the problem, to be side by side with our claims partner, for whom we have the privilege of working for them. And we knew who the enemy was, didn`t we? We worked side by side.
And then, with these legal fees, enter the right page numbers in your time entry. If you don`t enter the right page numbers, you`ll be shortened, wondering if my best warrior will be by my side longer, or maybe not. And I think a lot of the management of legal processes created something that I personally managed to avoid friction, and I did this great job, but now they`ve taken a third of my compensation. After Destiny`s Child disbanded in early 2006, Williams made her television debut in the comedy UPN Half & Half, where she played the role of Naomi, an HIV-positive record label. Later that year, she appeared as one of the most prominent singers on the reality show FOX Celebrity Duets, where she dueted with actors Alfonso Ribeiro and Jai Rodriguez.[49] In April 2006, Williams performed America the Beautiful at World Wrestling Entertainment`s WrestleMania 22, which took place in his hometown of Chicago.[50] Beginning in April 2007, Williams joined Oprah Winfrey`s Chicago cast of the hit Broadway musical The Color Purple for her national tour, beginning with a longer tour at the Cadillac Palace Theatre.[51] You see how I stop there, after COVID, something is different. And some of the challenges that we see, as you noted, are nuclear judgments, social inflation. I don`t know yet, Wes, and I don`t know if I`ll ever know what`s different now. Then, in January and February 2020, I think the people who are now sitting as judges while COVID have given money that has been given and money that has been accepted. And I wonder, and I scratch my head, and I don`t draw well, better in between.
You see, we helped people who needed help, the government helped us. Are there now jurors who sit down and listen, and then intentionally feel like they are giving money to that complainant who deserves it or not? And then we relate that to reptilian theory. In short, these advocates are adept at going to an emotionally reactive trigger component of each of our brains, and they dry up that emotion. And this emotion with these social conditions leading to nuclear judgments is now very dangerous. So we see, Wes, cases of trips not operated, car accidents, knees not operated, where the penalties are $4 million or $5 million, $6 million. He is therefore a man of great pressure on the claims professional, and there is no doubt about the litigant. Other things we see, Morgan and Morgan, what a fantastic story. And here`s what they have in part, they have terribly good litigators. And where did they get these litigators from? Many of them come from good arms companies.
